What Is RCA ?

Root cause analysis (RCA) is a systematic process for identifying “root causes” of problems or events and an approach for responding to them. RCA is based on the basic idea that effective management requires more than merely “putting out fires” for problems that develop, but finding a way to prevent them.

How do you perform a root cause analysis?

  1. Step 1: Identify Possible Causal Factors. During the situation analysis, the project team set the vision, identified the problem and collected data needed to better understand the current situation. …
  2. Step 2: Identify the Root Cause. …
  3. Step 3: Identify Communication Challenges. …
  4. Step 4: Prioritize Communication Challenges.

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